1. Introduction

At Dynalize Technologies Privacy Limited ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy outlines how we handle your personal information when you use our product, Omnivoo, ensuring transparency and fairness.

2. Scope of the Privacy Policy

This Privacy Policy applies to:

• Users: Individuals or organizations using Omnivoo's platform and services.
• Respondents: Participants responding to surveys or feedback requests through Omnivoo.
• Visitors: Individuals browsing the Omnivoo website or interacting with us through email or other platforms.

3. Definitions

• Personal Information: Data that identifies or can identify an individual.
• User: A registered individual or organization using Omnivoo.
• Respondent: An individual providing survey responses via Omnivoo.
• Visitor: An individual visiting the Omnivoo website.

4. Information We Collect

We may collect the following types of information:

• Contact details such as your name, email address, and phone number.
• Account information, including login credentials and subscription details.
• Usage information such as IP address, browser type, and interaction logs.
• Survey data, including questions, responses, and participant details.

5. GDPR Compliance

We adhere to the General Data Protection Regulation (GDPR) to ensure the lawful, fair, and transparent processing of your data. This includes:

• Collecting and processing your data only with your explicit consent.
• Allowing you to access, update, or delete your personal data at any time.
• Providing clear and concise information about how your data is used.
• Ensuring data portability and the right to object to data processing.
• Maintaining robust security measures to protect your personal data.

6. AMP Email Compliance

We use AMP (Accelerated Mobile Pages) Email technology to enhance your experience by enabling interactive, dynamic content directly within emails. This functionality allows you to interact with our services (e.g., completing surveys, submitting feedback) without leaving your email client.

How We Protect Your Data in AMP Emails:

• All AMP Emails are transmitted using secure, encrypted protocols to prevent unauthorized access.
• We collect only the information relevant to your interaction within the email.
• No third-party tracking or unauthorized data sharing occurs within AMP Emails.
• All data interactions comply with GDPR and other applicable privacy regulations.

7. How We Use Your Information

• To provide and improve our services.
• To personalize your experience with Omnivoo.
• To communicate with you regarding account updates, billing, or support.
• To comply with legal obligations or enforce our Terms of Service.

8. Sharing of Personal Information

We do not sell your personal information. However, we may share your information with trusted third-party service providers who assist us in delivering Omnivoo, such as payment processors or hosting services. These providers are bound by confidentiality agreements and cannot use your information for their own purposes.

9. Legal Basis for Processing

We process your data based on your consent, our legitimate business interests, or to fulfill contractual obligations.

10. Data Retention and Deletion

We retain your data as long as your account is active or as required by law. Upon request or account termination, we will delete your data within 30 days, unless legal obligations prevent us from doing so.

11. Security Measures

We implement industry-standard security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

12. Your Data Protection Rights

You have the right to access, update, or delete your data. To exercise these rights, please contact us at contact@omnivoo.com.

13. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us understand how you interact with our website and services, enabling us to personalize your experience, analyze usage patterns, and improve our offerings.

You can control your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website.

14. Third-Party Websites and Links

Our website and services may contain links to third-party websites. These websites are governed by their own privacy policies, and we are not responsible for the content or practices of these third-party sites. We encourage you to review their privacy policies before interacting with them.

15. Children's Privacy

Omnivoo is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information promptly. If you believe a child has provided us with personal information, please contact us at contact@omnivoo.com.

16. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your jurisdiction. However, we take measures to ensure that your information is handled securely and in accordance with this Privacy Policy.

17. Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material updates, we will notify you by email or through a notice on our website. Please review this page periodically for the latest information on our privacy practices.

18. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: contact@omnivoo.com